Privacy Policy & Data Protection Notice
I. Scope
This policy explains how Sabahra FZ-LLC ("Sabahra", "we", "us") collects and uses personal data when you visit this website, contact us, or use our relocation planning services.
II. Data we collect
- Contact data: Name, email address, phone number, and messages you send via our contact form or email.
- Relocation context: Destination, timeline, and other details you choose to share when enquiring or during advisory calls.
- Technical data: IP address, browser type, device information, and usage data collected through cookies and analytics (see our Cookie Policy).
III. How we use your data
- To respond to enquiries and provide relocation planning services you request.
- To arrange and conduct one-to-one calls and follow-up communication.
- To improve our website and understand how visitors use it.
- To comply with legal and regulatory obligations applicable to Sabahra FZ-LLC.
IV. Lawful bases
We process personal data on the basis of your consent, performance of a contract or pre-contractual steps at your request, our legitimate interests in operating and improving our services, and compliance with legal obligations where applicable.
V. Sharing and international transfers
We use service providers such as Google Firebase (hosting and analytics) which may process data in the UAE, EU, US, or other regions. We require appropriate safeguards for cross-border transfers where required by law, including standard contractual clauses where applicable.
VI. Retention
We retain enquiry and client data for as long as needed to provide services, manage our relationship with you, and meet legal or regulatory requirements. You may request deletion of your data by contacting support@sabahra.com, subject to retention we are required to maintain.
VII. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. Contact us to exercise these rights. You may also lodge a complaint with a relevant supervisory authority.